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Inspire HR shows a "001" message

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‎08-10-2021 18:04 - last edited on ‎08-11-2021 06:03 by Fitbit Moderator

‎08-10-2021 18:04 - last edited on ‎08-11-2021 06:03 by Fitbit Moderator

My fitbit doesnt work. I tried unpairing it, resetting it, charging it. I have the 001 come up once in awhile and then nothing. My ap says it synched yesterday. I've been fighting with it for a month now. Please send help...sos.

 

 

Moderator edit: merged reply

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‎08-11-2021 06:02

‎08-11-2021 06:02

@Mixville Welcome to our Fitbit Community. I totally understand how you feel about the "001" message that appears on the screen of your Inspire HR. By the way, thank you for trying to get it resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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