help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR shows a "Nothing New Here" message

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-08-2020 11:24 - last edited on ‎11-09-2020 04:09 by Fitbit Moderator

‎11-08-2020 11:24 - last edited on ‎11-09-2020 04:09 by Fitbit Moderator

Screen says "Nothing New Here"..... can't get it to go to the "normal" Steps, date, Heart Rate, etc. screens.  Push the button to see how charged it is "76%.... How do I fix it?

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-09-2020 04:09

‎11-09-2020 04:09

Hi @Irish8Mom, welcome to our Fitbit Community. I'm sorry to hear that the screen of your Inspire HR shows a "Nothing New Here" message.

 

Please restart your Inspire HR as described in this help article. After this, monitor your Fitbit device and see if the message disappears and it shows your stats and clock face properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎12-11-2020 18:57

In response to JuanJoFitbit

‎12-11-2020 18:57

So, I have the same problem.  I get the "Nothing New Here" screen and it won't move.  If I click the side buttons for 1 second it puts me at the DND/Sleep screens but there is no way to get to the clock face that I can identify.  I then plug it into the charger and reboot it by holding the sides for 10 seconds to get back to the clock face.  This is incredibly annoying.  It happens a couple of times a day...and if I am not home close to my charger, I'd be without a watch.  Mine is an Inspire 2.  Is there any fix to this?  I'm thinking I might have to return it.  

Best Answer