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Inspire HR shows dead pixels / black lines

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‎04-04-2021 08:54 - last edited on ‎04-05-2021 05:26 by Fitbit Moderator

‎04-04-2021 08:54 - last edited on ‎04-05-2021 05:26 by Fitbit Moderator

my fitbit has a few lines of dead pixels. 


I tried resetting the fitbit three times as suggested on a previous thread it didn’t work for the og poster but I tried anyways and it didn’t work for me.  The lines show up on every screen. This just started a few days ago. 

image.jpg

 

 

Moderator Edit: Clarified subject

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‎04-05-2021 05:26

‎04-05-2021 05:26

@Cloe284 It's great to see that you've visited the Fitbit Community!

 

Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

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