12-20-2020
17:48
- last edited on
12-21-2020
09:43
by
AlejandraFitbit
12-20-2020
17:48
- last edited on
12-21-2020
09:43
by
AlejandraFitbit
My Inspire HR showed a sleep number the first time I used it and not since. How do I fix this as the main reason I bought it was to monitor sleep? I also wonder why it says I walked 9000 steps yesterday when I didn't even leave home. I get the feeling it isn't a reliable source of information
Moderator Edit: Clarified subject
12-21-2020 09:59
12-21-2020 09:59
Welcome to the Community, @sueparn.
If you are having problems with your sleep information, I recommend trying the following:
Now about the steps, for tips about improving accuracy, I recommend checking the help article: How accurate are Fitbit devices?.
Several things can affect the number of steps your Fitbit device records, including where you place the device, if you wear it on your dominant or non-dominant hand, and your stride length. If you're pushing a stroller or shopping cart, try putting your device in your pocket or use GPS to record your activity, if possible.
If it still seems like your device is undercounting or overcounting steps, try a step test. While you perform your step test, make sure you:
-Walk at a normal pace
-Don’t hold anything in your hands
-Put your arms down at your sides, swinging naturally
-Count 1 step for each foot
-To avoid getting an additional step when you bring your feet together, after you reach 100 steps:
Here’s the step test:
Let me know the outcome.