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Inspire HR sleep graph shows double stats

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‎09-09-2019 03:56 - last edited on ‎09-10-2019 13:53 by Moderator Alum

‎09-09-2019 03:56 - last edited on ‎09-10-2019 13:53 by Moderator Alum

The graph is showing exactly double the actual sleep amount I got on one day. It is skewing all of the weekly and monthly totals, and I can’t get any detail sleep data for that day (rem, deep, light, etc.). Is there some way I can check and correct the data that makes up the graphs? Thanks. 

 

Moderator edit: Subject for clarity

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‎09-10-2019 13:52 - edited ‎01-01-2020 10:49

‎09-10-2019 13:52 - edited ‎01-01-2020 10:49

Hi @Daisygirl_001 nice to see you on the Fitbit Community. I really appreciate your feedback about the recent issues with your sleep information.

 

Please force quit the Fitbit app and log out/in from the app too. Make sure that the Fitbit app is up to date. You can also confirm the sleep information in the Fitbit.com Dashboard. If the issue persist, please attach an screenshot of that information. 

 

Please keep me posted on the resolution. 

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