08-10-2019 03:37
08-10-2019 03:37
Has anyone noticed a change in how their sleep is being recorded. Mine has changed from detailed to basic.
Answered! Go to the Best Answer.
08-10-2019 04:21
08-10-2019 04:21
Yes did an update and it’s back to basic, so is my Sisters.
08-10-2019 04:21
08-10-2019 04:21
Yes did an update and it’s back to basic, so is my Sisters.
08-10-2019 04:49
08-10-2019 04:49
Thanks for that, I've messaged the support team directly for a solution. I'll let you know what they suggest.
08-27-2019 17:50
08-27-2019 17:50
New user, new Inspire HR. Auto updated when connected to app. Only showed basic sleep on night 1, then sleep stages for next 3 nights, then basic for 2 (I think I changed arms), then 2 stages but only basic for the last nine nights and it doesn't appear to matter which arm, tight, loose, close to wrist three fingers up, etc... I allow the device to detect sleep automatically, have tried phone next to bed (appears to drain battery, needs more investigation), far from bed (out of Bluetooth range).
Very disappointed - considering returning to retailer as UNFIT FOR PURPOSE - unless Fitbit can provide a solution.
09-29-2019 16:44
09-29-2019 16:44
Sleep stages became reliable - after Fitbit update to V3.3.1?
After 25th Sep it has gone back to sleep details only - V3.6.1?
Tried resetting Inspire HR -no effect.
Restarted phone -no effect.