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Inspire HR sleep tracking and heart rate disappeared

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‎08-09-2021 08:34 - last edited on ‎08-12-2021 12:39 by

‎08-09-2021 08:34 - last edited on ‎08-12-2021 12:39 by

Sleep tracking and heart rate disapeard this morning on my Inspire HD this morning. I have reinstalled everything but nothing works.  What should I do, please.

 

 

Moderator edit: subject for clarity 

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‎08-12-2021 12:38

‎08-12-2021 12:38

Welcome to the Fitbit Community, @Monixmoemoe.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend restarting your device by following the steps in this help article: How do I restart my Fitbit device? For complete tips to resolve the issue with tracking heart rate, see What factors can affect my heart-rate reading on my Fitbit device? For information about tracking sleep, see How do I track my sleep with my Fitbit device?

 

If you continue experiencing difficulties, please provide more details of the issue and I will be glad to investigate further. 

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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