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Inspire HR stopped tracking - and is dying

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‎04-25-2022 19:25

‎04-25-2022 19:25

My Inspire HR has worked wonderfully and then at 2am stopped working even though I didnt have a low battery when I went to bed (at least that is when it thinks I woke up per the app).  I charged it this morning before taking the dog for a walk and barely into the walk, it went dark and hadnt tracked the steps. Since I got back I made sure it charged all the way, but died again. I have tried all the trouble shooting I could find on here for similar issues although none seemed to match exactly (put it on charger, held button for 5 seconds, saw smiley to restart AND uninstalled and reinstalled the app.  It seeemed find yesterday and today the battery just keeps dying all of a sudden?  any other suggestions?  it is expensive to think I already have to buy another one.  

Thank you

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‎05-02-2022 07:06

‎05-02-2022 07:06

This happened to me again yesterday.  I've had this issue 3 times with different FitBits over the last few years.  Last time I was within the 1-year warranty period, so they replaced the device, but this time my warranty literally just expired. Will see if they'll replace it this time, but not hopeful. They usually offer a discount to buy a new one.  I really like the FitBit, but I'm continually frustrated by how after just 1 year it stops working. Last time I swore I wouldn't buy another Fitbit, but not really up to spending a huge amount of money on an apple product. 

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