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Inspire HR stopped tracking heart rate

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‎03-19-2021 16:44 - last edited on ‎03-21-2021 18:39 by

‎03-19-2021 16:44 - last edited on ‎03-21-2021 18:39 by

All other stats are tracked, except for heart rate BPM. 

I have had my Inspire HR for over a year, just started using it again a few days ago, but the problem started before my hiatus. 

It is up to date, and hasn’t been exposed to anything that could damage the device. 

thank you 

 

 

Moderator edit: subject for clarity 

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‎03-21-2021 18:39

‎03-21-2021 18:39

Welcome to the Fitbit Community, @DanteBen.

 

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts.

 

Have a nice day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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