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Inspire HR stopped tracking sleep data

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‎12-11-2020 13:14 - last edited on ‎12-12-2020 03:23 by Fitbit Moderator

‎12-11-2020 13:14 - last edited on ‎12-12-2020 03:23 by Fitbit Moderator

Hi, my fitbit just stopped tracking my sleep data on September 12th.  On my watch, the option is grayed out.  I have tried everything.  Is there a fix please? It is an inspire HR.

 

 

Moderator edit: updated subject for clarity

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‎12-12-2020 03:22 - last edited on ‎09-10-2025 08:59 by Fitbit Moderator

‎12-12-2020 03:22 - last edited on ‎09-10-2025 08:59 by Fitbit Moderator

Hi @KateFrat, welcome to our Fitbit Community. Regarding the sleep tracking issues that your Inspire HR has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

In order to avoid providing the same information, let me know what troubleshooting steps you have tried.

In the meantime, restart your Inspire HR as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep.

Finally, monitor your Inspire HR and see if the issue gets fixed.

Keep me posted on the outcome.

JuanJo | Community Moderator

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