Inspire HR stopped vibrating

[DEsjaak]

heyy first time posting, long time user.

all of a sudden my inspire HR stopped vibrating to anything, text notifications, incoming calls, alarm clock.

and everything that i could find doenst help or apply 

Sjaak

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @DEsjaak. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire HR. 

I recommend following the tips and recommendations provided here Why didn't my Fitbit device alert me?

[DEsjaak]

yeah i tried that as well (saw it on a other post) but notifications are turned on on the fitbit and my phone, and i did a charging cable reset but all i got was the smiley  

[MarreFitbit · Accepted solution]

@DEsjaak Thanks for confirming that you've tried those steps already. 

If you're getting the smiley face only, please try the following:

• Unpair your Inspire HR from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Inspire HR.
• If there is no connection, restart your Inspire HR.
• Set up notifications again. 
• Once your Inspire HR is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Inspire HR first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

[DEsjaak]

good news   forgot it at home today and when i came home and ready your message it magically worked again (without doing anything) dont know why, but im happy it works 

anyways thank you some much for all your help  

have a nice sunny day Sjaak 

[ManuFitbit]

Thanks for your feedback @DEsjaak.

Glad to know that information.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.