12-01-2025
19:36
- last edited on
12-02-2025
04:15
by
MarreFitbit
12-01-2025
19:36
- last edited on
12-02-2025
04:15
by
MarreFitbit
I usually swim with my watch on. Today it stopped working after getting in a water park with my watch on. Help if it's a water clogged up issue. Charged, long press/hold isn't working. Vibration on notifications work and phone syncing with watch.
Moderator Edit: Clarified subject
Best Answer12-02-2025 04:19
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12-02-2025 04:19
Hi there, @Hemakp. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire HR is still unresponsive. I understand your concern, I will do my best to help you with this!
Please, dry your device well before putting it back on. If your device has come into contact with any liquid other than fresh water, you should clean it with fresh water and a soap-free cleanser and dry it with a lint free-cloth.
If you've done the above but to no avail, please try restarting your Inspire HR once again. For instructions, see How do I restart my Fitbit device?
If the restart doesn't work, I'd recommend trying the steps below:
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Best Answer12-05-2025 04:10
12-05-2025 04:10
I am able to charge the device 100% after letting it dry. But the display doesn't even hold on for more than ten secs. It powers off the device. Everytime I long press the button it wakes up and stays only for a few secs. My guess is the battery is not holding power. I see it's fully drained within a couple hours. Please help.
Best Answer