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Inspire HR stopped working and won't charge

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‎07-25-2021 03:14 - last edited on ‎07-28-2021 11:13 by

‎07-25-2021 03:14 - last edited on ‎07-28-2021 11:13 by

I bought the Fit Bit Inspire HR on 07 August 2020 on line through amazon India and today morning, the device has stopped working. The screen shows no indication and does not respond to charging,, In effect completely dead

I have the original invoice 

Please advise what to do ?

 

 

Moderator edit: subject for clarity 

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‎07-28-2021 11:19

‎07-28-2021 11:19

Welcome to the Fitbit Community, @fitGurgaon.

 

Thanks for the details shared in your post. I appreciate your efforts to resolve this. I was able to see that you have already a case with our Support team. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. Meanwhile, you can try our troubleshooting tips in Why isn't my Fitbit device's battery charging? 

 

See you around.

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