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Inspire HR stopped working and won't respond

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‎07-10-2020 05:17 - last edited on ‎07-12-2020 16:15 by

‎07-10-2020 05:17 - last edited on ‎07-12-2020 16:15 by

My Inspire hr has totally died. No display, no vibration, and have tried to reset and absolutely nothing happens. It was perfectly fine yesterday, but then I noticed at bedtime it was not displaying. I reset, and it worked but it showed the wrong time. I reset again, the smiley displayed, then nothing. I left it on the charger all might hoping it would resolve itself, but nope. Now it's completely dead and not responding to anything. 

 

 

Moderator edit: subject for clarity

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‎07-12-2020 16:14

‎07-12-2020 16:14

Welcome to the Fitbit Community, @Alisonsmith.

 

I appreciate your participation in the Forums and sharing that your Inspire HR stopped working and won't respond to anything. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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