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Inspire HR stopped working

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‎07-30-2019 23:42 - last edited on ‎07-31-2019 07:12 by Fitbit Moderator

‎07-30-2019 23:42 - last edited on ‎07-31-2019 07:12 by Fitbit Moderator

Just got this device few days ago. Suddenly it stop working this morning. Tried to reset it, but no luck. Green light in the back also powered off. Any idea how to solve this?

 

 

Moderator edit: updated subject for clarity.

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‎07-30-2019 23:53

‎07-30-2019 23:53

Hi @Rinyom I have flagged a moderator to come and help you

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-31-2019 07:37

‎07-31-2019 07:37

Welcome to the Fitbit Community @Rinyom. I'll be glad to assist you with your Inspire HR inquiry. Thank you for trying resetting your device and for letting us know that the green light also powered off. 

 

I went ahead and created a case on your behalf and a customer support representative will contact you soon. 

 

Please let me know if you need further assistance.

 

Thank you for the heads up @NellyG . Woman Wink

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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