help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR strap pin broke

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-24-2021 16:28 - last edited on ‎09-26-2021 07:37 by Fitbit Moderator

‎09-24-2021 16:28 - last edited on ‎09-26-2021 07:37 by Fitbit Moderator

How to change the strap when the attachment pin broke while removing from watch so now how to detach the strap

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-24-2021 17:26

‎09-24-2021 17:26

Hi @Rupaa  if you're still under warranty, get with customer support. If you're past the warranty window, then see if a watch repair shop can remove the pin so you can replace the band. You can get a band in many local retailers.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
1 REPLY 1

‎09-24-2021 17:26

‎09-24-2021 17:26

Hi @Rupaa  if you're still under warranty, get with customer support. If you're past the warranty window, then see if a watch repair shop can remove the pin so you can replace the band. You can get a band in many local retailers.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer