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Inspire HR stuck in run mode and won't record walks

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‎11-19-2020 07:55 - last edited on ‎11-20-2020 11:27 by

‎11-19-2020 07:55 - last edited on ‎11-20-2020 11:27 by

Seem to be stuck in run mode..will not record my daily walks...have reset many times as per live chat instructions.. get smiley face but no vibrate..

 

 

Moderator edit: subject for clarity 

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‎11-20-2020 11:26

‎11-20-2020 11:26

Welcome to the Fitbit Community, @Abw6265.

 

I am sorry to hear your Inspire HR is stuck in run mode and won't record your daily walks. Thanks for trying to resolve this, I appreciate the additional details and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

You can find more information about tracking your exercises at How do I track my activity with my Fitbit device?

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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