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Inspire HR stuck on a smile face

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‎04-03-2022 21:22 - last edited on ‎04-09-2022 09:23 by Fitbit Moderator

‎04-03-2022 21:22 - last edited on ‎04-09-2022 09:23 by Fitbit Moderator

Code 001 at some times or smiley face. Have recharged and restarted. Nothing. Started tonight after recharging. Started saying couldn’t synch and battery went down rapidly from full to empty. 

 

Moderator Edit: Personal info removed

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‎04-09-2022 09:25 - edited ‎07-17-2023 04:00

‎04-09-2022 09:25 - edited ‎07-17-2023 04:00

Hi there, @Seattleborn. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand where your concern is coming from. 

If you haven't done so yet, please follow the steps below:

  • Remove your Inspire HR from your Fitbit account and your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off the Bluetooth.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth.
  • Set up your Inspire HR again.
  • If there is no connection, restart your Inspire HR.


If you can't get started with your Inspire HR, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-09-2022 09:25 - edited ‎07-17-2023 04:00

‎04-09-2022 09:25 - edited ‎07-17-2023 04:00

Hi there, @Seattleborn. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand where your concern is coming from. 

If you haven't done so yet, please follow the steps below:

  • Remove your Inspire HR from your Fitbit account and your phone's Bluetooth settings.
  • Force quit the Fitbit app.
  • Turn off the Bluetooth.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth.
  • Set up your Inspire HR again.
  • If there is no connection, restart your Inspire HR.


If you can't get started with your Inspire HR, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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