Inspire HR stuck on clock and won't stroll up

[Pyramid7]

My inspire is stuck on the clock, it will allow me to stroll down to stats but can’t stroll up to exercise mode, setting etc.....also the brightness screen is stuck!!!!!!!

Moderator edit: subject for clarity 

[jtnroo]

Mine is doing the same thing. 

[LiliyaFitbit]

Hi @Pyramid7 @jtnroo, it's nice to see you again in our Community Forums. 

@Pyramid7 I appreciate your participation in the Forums and sharing that your Inspire HR is stuck on clock and won't stroll up. I understand how you are feeling and I am here to help. I recommend restarting your tracker by following the steps from this help article: How do I restart my Fitbit device?

@jtnroo I am sorry you're having the same issue. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Let me know how it goes.