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Inspire HR stuck on clock display

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‎08-25-2020 05:16 - last edited on ‎08-29-2020 17:23 by Moderator Alum

‎08-25-2020 05:16 - last edited on ‎08-29-2020 17:23 by Moderator Alum

My fitbit stopped tracking my steps properly. It would tell me I was swimming or biking when i was walking. Now, it's refusing to show my any other screen but the clock. I've tried to reset it several times, but it's refusing to work. Any tips?

 

 


Moderator edit: subject updated for clarity

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‎08-29-2020 17:20

‎08-29-2020 17:20

Welcome back to the Community forums @Lizzyd332. Sorry for the late response. 

 

Thank you for the information provided regarding your Inspire HR device that is stuck on the clock screen and for sharing that you already tried a few troubleshooting steps. 

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know about the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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