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Inspire HR stuck on heart rate and time screen

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‎02-12-2020 13:56 - last edited on ‎02-13-2020 12:21 by Fitbit Moderator

‎02-12-2020 13:56 - last edited on ‎02-13-2020 12:21 by Fitbit Moderator

For some reason my inspire hr will not scroll it is stuck on the heart rate display with the time. has anyone else had this and knows what to do?

 

Moderator edit: updated subject for clarity and label

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‎02-13-2020 12:24 - edited ‎02-13-2020 12:46

‎02-13-2020 12:24 - edited ‎02-13-2020 12:46

Hi @Klavy. Welcome. It's great to see a new face around.

 

Thanks for letting me know about your Inspire HR. It's odd that the screen isn't responding correctly and to work on this together I'd recommend to change the clock face in the Fitbit app and restart your Inspire HR. If the screen starts working again, you can change the clock back to the one you prefer.

 

By the way, I've moved your post to the Inspire series board as there are more chances to get related replies here.

 

Keep me posted.

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