Inspire HR suddenly stopped showing notifications

[pitchersolo]

My Inspire HR suddenly stopped showing notifications (calls, texts, calendars, everything). I hadn't updated the app or my phone and have checked all of the notification settings and they were all normal. I also restarted my phone, restarted the Fitbit, turned bluetooth on and back on, deleted and re-downloaded the app and nothing worked. Any advice on what to try next?

[chuck-k]

Has anyone come up with a solution to this problem?  How do I see how to correct this?

[pitchersolo]

Hello, I chatted with Fitbit support online and they had me try multiple different troubleshooting options and none of them worked. The case was escalated and they had me try all of the same things again and still nothing worked. Finally, I paired the Fitbit to my friend's phone and he was able to receive notifications. After pairing it back to my own phone, I then also was able to receive notifications. Not sure why this is, but it has now happened twice with the pairing to another person's phone being the only thing that fixed it.

[chuck-k]

Thanks I downloaded Fit Notifications from play store. works mot of the
time

[Jkoepp]

Appreciate the info. I’ve looked in App Store and don’t see anything that looks like it. Must be Apple doesn’t have it.

Jan