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Inspire HR time is always behind

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‎11-16-2021 10:41 - last edited on ‎11-16-2021 15:22 by Fitbit Moderator

‎11-16-2021 10:41 - last edited on ‎11-16-2021 15:22 by Fitbit Moderator

My Inspire clock is lagging between a half hour to an hour behind and all other features dont update until I open the app on the phone.

 

Moderator Edit: Clarified subject

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‎11-16-2021 15:23 - edited ‎11-01-2023 18:15

‎11-16-2021 15:23 - edited ‎11-01-2023 18:15

Hi there, @KrystalRa. Welcome to the Community Forums. 

Keep in mind that your Inspire HR may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

If you're facing with syncing difficulties, see Why won't my Fitbit device sync?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-16-2021 15:23 - edited ‎11-01-2023 18:15

‎11-16-2021 15:23 - edited ‎11-01-2023 18:15

Hi there, @KrystalRa. Welcome to the Community Forums. 

Keep in mind that your Inspire HR may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

If you're facing with syncing difficulties, see Why won't my Fitbit device sync?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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