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Inspire HR touch screen not working and time is behind

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‎08-12-2020 10:34

‎08-12-2020 10:34

I have worn my Fitbit Inspire HR everyday since I got it. I never take it off so it’s used to me showering with it on. I went to the lake yesterday and wasn’t in the water long and today the screen will turn on but I can’t scroll or change it off of steps. It will let me see the battery but  I can’t get to settings. The clock is also ten minutes slow. It was only six minutes when I first noticed. I tried resetting it and nothing happened. 

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‎08-13-2020 02:22

‎08-13-2020 02:22

Hi @KarissaC It sounds like it has died. Contact Support and see if they can help you 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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