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Inspire HR tracker won't hold band in place

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‎09-28-2019 18:17

‎09-28-2019 18:17

Hello,

 

I've had my Inspire HR for about two weeks. I took the band on and off and now the metal locks won't stay in place when I put it in, since the plastic on the actual Fitbit (where the hinges are) won't hold it in. I went to the warranty claim page, clicked 'File Claim' but it says "Nothing is paired to this account", but in my Dashboard page I see two products connected to my account.

 

Please advise,

Thank you,

Alishka

 

 

 

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‎09-29-2019 02:20

‎09-29-2019 02:20

Hi @AlishkaJ  Contact Support. I amd sure they will be able to help you.

Contact Support

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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