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Inspire HR turning on and off

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‎10-12-2020 19:21 - last edited on ‎10-13-2020 10:31 by Fitbit Moderator

‎10-12-2020 19:21 - last edited on ‎10-13-2020 10:31 by Fitbit Moderator

My Inspire HR turn on and off with out moving any tip of how to reset it?

 

 

Moderator Edit: Clarified subject

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‎10-13-2020 10:37 - last edited on ‎06-21-2025 07:50 by Fitbit Moderator

‎10-13-2020 10:37 - last edited on ‎06-21-2025 07:50 by Fitbit Moderator

@Nic25- Thanks for stopping by! 

Let me help you with your unresponsive Inspire HR. Not sure if this is a display issue or a battery one so I suggest you try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this, restart your device to discard a display issue and see how it behaves. You can follow these instructions to help your device charge.

Let me know how it goes.

Alvaro | Community Moderator

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