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Inspire HR turns off multiple times every day

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‎07-23-2021 16:10 - last edited on ‎07-23-2021 19:05 by Fitbit Moderator

‎07-23-2021 16:10 - last edited on ‎07-23-2021 19:05 by Fitbit Moderator

My Inspire HR turns off multiple times every day. I have to fight with it to turn back on, only to have it shut off again and again.  The battery is charged so it is not that. Anyone else having this problem?

 

 

 

Moderator edit: subject for clarity

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‎07-23-2021 19:16

‎07-23-2021 19:16

Hello @AuntieBird. Welcome to the community forums! 

 

Thank you very much for the detailed information and for any step you've followed prior to posting. At this time, I was able to see that you reached out to our Support Team regarding this matter, but your chat got disconnected while they were providing information and assistance.

 

In this case, since they were providing assistance and reviewing your case, I recommend contacting them one more time and they will be able to continue assisting you. Please make sure to mention that you contacted before so they can locate your case and assist you from there. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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