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Inspire HR will not hold a charge

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‎09-30-2020 20:09 - last edited on ‎10-01-2020 04:00 by Fitbit Moderator

‎09-30-2020 20:09 - last edited on ‎10-01-2020 04:00 by Fitbit Moderator

No matter how long I charge my fitbit it's drained within an hr.  Just started today.

 

 

Moderator edit: format

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‎10-01-2020 03:59

‎10-01-2020 03:59

Hi @Gingersnappz, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Inspire HR since the battery is draining fast.

 

Please try the troubleshooting steps that are listed in this help article in order to improve the battery life of your Fitbit device. After this, monitor your Inspire HR for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎10-21-2020 16:17

In response to JuanJoFitbit

‎10-21-2020 16:17

I am having the same problem.  I charge to 100% but it is drained in only a few hours.  I have to recharge at least 2x day.  and Every night.  leaning the nodes does not work. 

 

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‎10-22-2020 09:09

In response to JuanJoFitbit

‎10-22-2020 09:09

Same here.  I have to charge mine overnight so I don't get to track my sleep.  It burns through the battery and I am left with 60% at the end of the day.  If I do not charge over night, then it won't make it through the whole rest of the next day.  The battery does down to 60% in one day, over night, it will then be at 20%.  My heart rate doesn't work and there are no green lights.  This all started after the last big update back in Aug/Sept 2020. 

 

I am tired and exhausted of all the troubleshooting b.s. we all have to go through.  I went through settings and yes my heart rate is on, no, I don't have ANY notification on at all - no step reminders, no texts (just phone calls which are few), I cleaned, I rebooted, I tightened the straps around my wrist, I am at my end with FitBit, however if all the other brands last a year, why spend more money.  I purchased my Inspire HR after my Alta died from that big update in Aug/Sept 2019.  My Inspire HR started giving me fits after that big update a few months ago and it wasn't even a year old.  There are so many issues that so many people are having with with devices, that they all cannot be user errors.  

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‎10-22-2020 19:19

‎10-22-2020 19:19

I'm having the same issue, it just started a few days ago. I have drained the battery and fully charge, reset it and still the battery is draining by end of day.  

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