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Inspire HR will not keep a charge

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‎08-12-2020 19:31

‎08-12-2020 19:31

I have cleaned all the ports, according to instructions. Did a 5 second hard restart. Even hit the panel 5 times. Nothing happens. 
Sometimes I get a smile and battery starts to charge. Then just goes dead again. It has now been charging for 5 days. 
I have been periodically hitting the reset button. And nothing. 
My Fitbit is just under a year old. Has anyone had this problem? Or any suggestions? 
Thanks. 

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‎08-13-2020 02:20

‎08-13-2020 02:20

Hi @Lauraes Contact Customer Support asap (before your waranty runs out)

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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