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Inspire HR - will not power on or charge

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‎09-17-2020 02:41 - last edited on ‎09-18-2020 09:56 by Moderator Alum

‎09-17-2020 02:41 - last edited on ‎09-18-2020 09:56 by Moderator Alum

I’ve had my Inspire for almost a year.  Works great.  I woke up in the middle of the night to check the time and the screen was black.  I cannot get it to turn on or charge.  The last sync was 1 hour prior to waking up and it had a 90% battery.  I just fully charged it earlier that day. - no water has ever been near it.  It just quit working out of nowhere 

 

 


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‎09-18-2020 09:55

‎09-18-2020 09:55

Hi @camjrcole, welcome to the Fitbit Community forums.  

 

Thank you for sharing that you've been having trouble with the screen of te Inspire device that is not responding. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Please keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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‎09-23-2022 07:02

In response to DavideFitbit

‎09-23-2022 07:02

Has there been any update to this ?

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