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Inspire HR will not respond to touch or swipe

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FitbitInspire hr will not respond to touch/swipe/or button to advance from start up logo screen with 100 on it. Please advise.

 

Moderator edit: updated subject for clarity.

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Is good to have you @Kuermit in the Fitbit Community.

 

Thanks for sharing the details regarding your Inspire HR.

 

Before taking into consideration other aspects, please follow these steps in order to set up your device to the app. Also, remember to check these Fitbit Setup Requirements.

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