Inspire HR will not sync after 10/02 1:23 firmware... - Fitbit Community

Inspire HR will not sync after 10/02 1:23 firmware update.

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SAT2021

15 0 3

It seems every single time there is a firmware update my sync will not work. It has not updated since 10/2 at 1:23 the time of the update.

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AlvaroFitbit

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21707 933 5831

@SAT2021 I hope you're doing well!

You can try the following:

Go to your phone's bluetooth settings and remove all devices listed there.
Restart your phone and restart your device.
Check that no battery saving app/feature on your phone is affecting your Fitbit app.
Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.
You can find troubleshooting instructions here.

Hope this helps.

Alvaro | Community Moderator

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SAT2021

15 0 3

Thanks for the reply, but I do not have a cell phone, I use my desktop. Do you have directions for that?

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