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Inspire HR will not turn on

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‎07-31-2019 17:56 - last edited on ‎08-01-2019 08:03 by Fitbit Moderator

‎07-31-2019 17:56 - last edited on ‎08-01-2019 08:03 by Fitbit Moderator

Fitbit stopped working while wearing it. It is 4 months old. Charger will not turn on either. Any ideas?

 

 

Moderator edit: updated subject for clarity

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‎08-01-2019 08:07 - last edited on ‎03-20-2025 10:42 by Fitbit Moderator

‎08-01-2019 08:07 - last edited on ‎03-20-2025 10:42 by Fitbit Moderator

@Jbargan, it's great to see that you've visited the Fitbit Community!

Let me help you with your Inspire HR not turning on. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.You can also find additional suggestions here. 

Let me know how it goes.

Alvaro | Community Moderator

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