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Inspire HR won't charge or turn on

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‎06-30-2020 23:17 - last edited on ‎07-01-2020 20:18 by

‎06-30-2020 23:17 - last edited on ‎07-01-2020 20:18 by

Hello!

i Didn’t charge my Fitbit for a long time. And now I’m trying to charge it and it doesn’t wake up - not even showing a light when connected.

what can i do?

thanks!

 

 

Moderator edit: subject for clarity

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‎07-01-2020 20:17 - last edited on ‎09-14-2024 09:11 by Fitbit Moderator

‎07-01-2020 20:17 - last edited on ‎09-14-2024 09:11 by Fitbit Moderator

Welcome to the Fitbit Community, @Noacat7.

I am sorry to hear your Fitbit device won't charge or turn on. I appreciate the additional details, I understand how you are feeling and I am here to help. I recommend following our complete troubleshooting instructions at Why isn't my Fitbit device's battery charging?

If your device responds, I recommend confirming if your Fitbit app and Fitbit device are up to date. 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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