11-12-2020 09:13 - last edited on 11-13-2020 17:15 by LiliyaFitbit
11-12-2020 09:13 - last edited on 11-13-2020 17:15 by LiliyaFitbit
Will not turn on or charge. Have tried resetting
Moderator edit: subject for clarity
11-22-2020 13:26
11-22-2020 13:26
Welcome to the Fitbit Community, @tld5756.
I am sorry that you are going through the same situation, I understand how you are feeling and appreciate your troubleshooting efforts and trying to contact our Support team via chat. I've shared your case with our Support team and they will continue assisting you on this matter. Please keep an eye on your inbox.
I'll be around.
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11-22-2020 18:29
11-22-2020 18:29
Mine is doing the same thing. Nothing is happening. I plugged it n to charge and went to go get it and it’s blank and won’t do anything.
11-22-2020 18:34
11-22-2020 18:34
Welcome to the Fitbit Community, @Beachbun379.
Thank you for joining the thread and sharing that you're experiencing the same issue with your device. I appreciate the additional details and would like to confirm if you've tried to follow the troubleshooting instructions including a restart at Why isn't my Fitbit device's battery charging?
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.