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Inspire HR won't charge properly, hold a charge or sync

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‎03-17-2020 03:51 - last edited on ‎06-18-2020 18:56 by

‎03-17-2020 03:51 - last edited on ‎06-18-2020 18:56 by

my fit bit hr as stopped working it wont charge properly wont hold a chargr when done and wont syth properly either done the ususal steps run out of ideas now

 

 

Moderator edit: subject for clarity

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‎03-17-2020 08:13

‎03-17-2020 08:13

@janrats68   You need to contact Support for more help.  Please be patient if you don't get an answer right away.  Wait times are longer due to the coronavirus pandemic.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎06-17-2020 17:48

‎06-17-2020 17:48

I received my replacement Inspire hr after May 20th but now my replacement is doing the same thing as my previous Fitbit. It does not show my steps or anything on the display screen. it also will not charge now even if I leave it on the charger all day.
 
 
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