03-31-2020
18:44
- last edited on
04-10-2020
06:40
by
AlejandraFitbit
03-31-2020
18:44
- last edited on
04-10-2020
06:40
by
AlejandraFitbit
Nothing works since I changed bands. I was sure I did everything right, but the green light isn't even on anymore. Tried charge again, and restart, still nothing.
Moderator edit: subject for clarity
04-10-2020 06:41
04-10-2020 06:41
Welcome to the Community, @SunsetRunner.
I am sorry for the delay in respond, due to recent events affecting our operations, support options are limited and wait times are longer than usual.
Thanks for troubleshooting this battery issue, upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.
In the meantime, let me know if you need anything else. 🙂