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Inspire HR won't charge

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‎12-11-2020 13:27 - last edited on ‎12-14-2020 10:33 by Moderator Alum

‎12-11-2020 13:27 - last edited on ‎12-14-2020 10:33 by Moderator Alum

My battery no longer works and was wondering if anyone can relate to this? Did you end up having to buy a new Fitbit or did you find a way to change the battery.

 

 

Moderator Edit: Clarified subject

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‎12-11-2020 16:47

‎12-11-2020 16:47

My daughters is the same. Hoping its the charger. 

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‎12-14-2020 10:42 - last edited on ‎05-12-2025 05:47 by Fitbit Moderator

In response to Ckelly2177

‎12-14-2020 10:42 - last edited on ‎05-12-2025 05:47 by Fitbit Moderator

Hey guys, thanks for your participation in the Forums.

@Tiaf, upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

@Ckelly2177, if you are having problems charging your unit, I recommend checking the article: Why isn't my Fitbit device's battery charging? and follow the instructions provided there.

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-11-2021 17:45

‎03-11-2021 17:45

Every time my Inspire won't charge, I clean the back of the device and the charger with an alcohol wipe (like you find in a first aid kit) and dry them thoroughly. Always seems to fix the problem.

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