help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR won't charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-07-2021 03:54 - last edited on ‎01-07-2021 18:44 by

‎01-07-2021 03:54 - last edited on ‎01-07-2021 18:44 by

Hi there, I've had my HR Inspire for just over a year and a half and it has stopped charging. I have reset it a number of times, and tried various charging locations to make sure there wasn't an issue with what I'm using to charge it. When I reset it, the wee smiley face comes up but it won't charge. I left it for a week or so and tried again but still having the same issue. I have now not been able to use it for a while. Charge shows flashing up at 1% but doesn't last. Please help! 

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-07-2021 18:43

‎01-07-2021 18:43

Welcome to the Fitbit Community, @EL88.

 

Thanks for the details shared in your post and for already trying to solve the issue. I understand how you are feeling about this situation and recommend following the complete troubleshooting instructions at Why isn't my Fitbit device's battery charging?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes