Inspire HR won't charge

[Fifitz]

I have not used fitbit for a few months and now it won't charge, or re-set.

Can the battery be charged or re-charged a different way?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Fifitz Welcome to our Fitbit Community. Regarding the charging issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Please try the troubleshooting steps that are listed in this help article. After this, charge your Inspire HR for 2-3 hours and see if the issue gets fixed.

Hope this helps.

[Fifitz]

Hi JuanJo,

Thanks for all of the suggestions, but nothing works.

I have left it charging overnight and nothing.

It's like the battery is just dead and cannot be revived.

Any other thoughts?

Cheers

Fiona

[JuanJoFitbit]

@Fifitz Thank you for getting back and trying the recommended steps.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.