10-11-2021
12:17
- last edited on
10-11-2021
13:06
by
AlvaroFitbit
10-11-2021
12:17
- last edited on
10-11-2021
13:06
by
AlvaroFitbit
I've cleaned the connections. I got a new charging unit, but still no luck. I currently have it connected to my docking station to try that with the new charging unit.
Moderator Edit: Clarified subject
10-11-2021
13:08
- last edited on
10-14-2023
18:33
by
MarreFitbit
10-11-2021
13:08
- last edited on
10-14-2023
18:33
by
MarreFitbit
@Pixel3719 I hope you're doing well!
Sorry to hear about this and thank you for troubleshooting this issue. If the issue persists then I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
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