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Inspire HR won’t charge

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‎10-26-2021 05:17 - last edited on ‎10-26-2021 06:10 by Fitbit Moderator

‎10-26-2021 05:17 - last edited on ‎10-26-2021 06:10 by Fitbit Moderator

It connects to the charger and gives me display but not the happy face emoji saying it’s charging

 

 

Moderator Edit: Clarified subject

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‎10-26-2021 06:19 - last edited on ‎10-14-2023 18:31 by Fitbit Moderator

‎10-26-2021 06:19 - last edited on ‎10-14-2023 18:31 by Fitbit Moderator

@Mmore I hope you're doing well!

Sorry to hear about this. Regardless of the happy face could you confirm if the tracker is charging if you leave it plugged in for a couple of hours. If the issue persists then please try these suggestions to help your tracker charge.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-26-2021 06:40

In response to AlvaroFitbit

‎10-26-2021 06:40

It seems to be charging now today. But had it plugged in overnight and it didn’t really charge. I did clean the connections but find that charger may not be connecting properly with my Fitbit cause If you move it the wrong way it will stop charging. 

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