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Inspire HR won't charge

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‎06-02-2024 21:18 - last edited on ‎06-04-2024 13:03 by Fitbit Moderator

‎06-02-2024 21:18 - last edited on ‎06-04-2024 13:03 by Fitbit Moderator

I've had my Fitbit Inspire HR for around about 3 years, I mainly use it to track my sleep & heart rate, I noticed last year it started having issues charging. I've replaced the charging cord already but here lately it's such a hassel to get it to charge, unless it's in a very specific position it will not charge, I've cleaned the connection point on the device it self and done everything I know but it seems like every time it needs to charge it takes more and more work to get it in the right spot to charge. However, it seems to charge very quickly once I hit that sweet spot, less than 5, 10min MAX to go from under 5% to 100%

Moderator Edit: Clarified subject

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‎06-05-2024 09:58

‎06-05-2024 09:58

It's good to see you participating in the community @Raw_is_ryan.

Thank you for taking the time to share all the information with me. Thank you for trying to fix it on your own.

Please in addition to the steps mentioned by you, I'd like suggest you confirm the steps listed in this help article in order to solve battery issues with the device. 

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