help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR won't connect to Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-08-2020 08:09 - last edited on ‎11-09-2020 10:40 by

‎11-08-2020 08:09 - last edited on ‎11-09-2020 10:40 by

My Inspire HR wristband will not connect to the app. I tried deleting it from my Bluetooth settings, uninstalling the fitbit app and reinstalling, but nothing seems to be working. In trying to pair it gets the 4 digit pin then just constantly says connecting but it doesn't work? 

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-08-2020 08:10

‎11-08-2020 08:10

Screenshot_20201108_160947_com.fitbit.FitbitMobile.jpg

 

Best Answer
0 Votes

‎11-09-2020 10:39

In response to Curlee33

‎11-09-2020 10:39

Welcome to the Fitbit Community, @Curlee33.

 

I am sorry to hear your Inspire HR won't connect to the Fitbit app. Thanks for trying to resolve this, I appreciate the additional details and a screenshot and I am here to help. I've shared your post with our Support team and they've mentioned that you already have a case with them. I know they will be glad to help you out and provide a solution, please keep working with them. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes