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Inspire HR won't connect to phone's Bluetooth

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‎11-15-2020 04:41 - last edited on ‎09-30-2021 13:42 by Fitbit Moderator

‎11-15-2020 04:41 - last edited on ‎09-30-2021 13:42 by Fitbit Moderator

none of my devices will connect to inspire hr. pls help!

 

 

Moderator edit: updated subject for clarity.

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‎11-16-2020 04:11

‎11-16-2020 04:11

Hi @SunsetRunner, it's great to see you in our Fitbit Community. I'm sorry to hear about the syncing issues that your Inspire HR has experienced.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. In case the issue persists, contact them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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3 REPLIES 3

‎11-16-2020 04:11

‎11-16-2020 04:11

Hi @SunsetRunner, it's great to see you in our Fitbit Community. I'm sorry to hear about the syncing issues that your Inspire HR has experienced.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. In case the issue persists, contact them with the reference number they provided and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎11-19-2020 07:50

In response to JuanJoFitbit

‎11-19-2020 07:50

Thanks! I will keep in touch if any more problems arise!

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‎11-23-2020 08:36

In response to SunsetRunner

‎11-23-2020 08:36

@SunsetRunner, thank you so much for your time and patience with this.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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