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Inspire HR won't display anything

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‎04-17-2023 02:17 - last edited on ‎04-17-2023 10:27 by Fitbit Moderator

‎04-17-2023 02:17 - last edited on ‎04-17-2023 10:27 by Fitbit Moderator

How do I get my Inspire HR to display?  I went to charge it the other day, and now I have a blank screen.  When I press my side button to display, the green light in the back comes on, but nothing displays.  Can someone help me?

 

 

Moderator Edit: Clarified subject

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‎04-17-2023 10:29 - edited ‎06-19-2023 04:07

In response to Julia_G

‎04-17-2023 10:29 - edited ‎06-19-2023 04:07

Hi there, @Kathyb458. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Inspire HR. 

As @Julia_G has recommended, please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Inspire Trackers board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-17-2023 02:56

‎04-17-2023 02:56

Hi, @Kathyb458 , you could try giving your Fitbit a restart.  Instructions are here .  It is worth trying this a couple of times if a single restart does not help.

 

Having said that, it sounds like you have one of the original Inspire HRs.  That Fitbit model is several years old now, and it is possible that it has come to the end of its useful life.  If you are thinking of upgrading, I can recommend the Inspire 3, which is in many ways, especially in the display, an mprove,ent on the original Inspire HR.

Sense, Charge 5, Inspire 2; iOS and Android

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‎04-17-2023 10:29 - edited ‎06-19-2023 04:07

In response to Julia_G

‎04-17-2023 10:29 - edited ‎06-19-2023 04:07

Hi there, @Kathyb458. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Inspire HR. 

As @Julia_G has recommended, please restart your Luxe as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Inspire Trackers board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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