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Inspire HR won’t hold charge

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‎01-07-2022 15:34 - last edited on ‎01-09-2022 12:52 by Moderator Alum

‎01-07-2022 15:34 - last edited on ‎01-09-2022 12:52 by Moderator Alum

It charges to 100% and within hours it says it is 0%. I have restated, cleaned it and charged it again. No luck!! 
please can someone advise.

 

Moderator edit: subject for clarity

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6 REPLIES 6

‎01-09-2022 12:56

‎01-09-2022 12:56

Hey @JenGF, welcome to the Fitbit Community. Thank you for pointing this out and for trying those troubleshooting steps. 

 

I just confirmed with the Support Team that you have already an open case. Please follow their instructions and keep responding to their messages.

 

Have a good day!

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
Best Answer

‎01-14-2022 12:49

In response to GraceGFitbit

‎01-14-2022 12:49

Can someone contact me too regarding this. My Inspire HR has not been holding a charge- says 100% then within 2 hours its dead. I plug it in to charge it, I've reset it.  Thank You 

Best Answer

‎01-18-2022 09:08

In response to GraceGFitbit

‎01-18-2022 09:08

I also have a similar problem.

My Fitbit normally needs to be recharged every 4-5 days. However in the last 4 days I've needed to charge it twice.

I went to bed last night ant it showed as 69%. I woke up this morning and it was at 18%. After a 40 min walk it was at 9% and warning me to recharge.  The battery is draining so fast. This has only started happening in the last 4 days. Is there anything I can do?

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‎01-19-2022 06:51

‎01-19-2022 06:51

It is happening to me too and just within the last week. The blue tooth will also not stay connected. 

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‎01-19-2022 11:24

‎01-19-2022 11:24

Happening to me too. Must be a software update. 

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‎01-25-2022 04:58

‎01-25-2022 04:58

I am having the same issue. Restarted, cleaned and charged.  It went from 50% to 15% in a few hours

Best Answer