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Inspire HR won't hold its charge

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‎01-08-2021 07:12 - last edited on ‎01-10-2021 10:26 by

‎01-08-2021 07:12 - last edited on ‎01-10-2021 10:26 by

I've had the inspire HR for just over a year now and never really had any issues with the battery life (usually lasting 5-6 days) wearing it night and day. However a few months ago I noticed the battery hadn't been holding its charge as well, I've been trying for several months to work out what's wrong. I've disconnected Myfitnesspal, I've changed the clock interface as stated on other forums and I've tried cleaning and restarting it. I don't have screen wake on and dim screen is on and I believe I have done anything to fix this. The charge only lasts 6 hours or so.

 

 

Moderator edit: subject for clarity 

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‎01-10-2021 11:20

‎01-10-2021 11:20

Welcome to the Fitbit Community, @katielrobinsonx.

 

Thanks for trying to troubleshoot this issue before reaching out. I appreciate your efforts and the additional details. I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox. 

 

I'll be around if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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