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Inspire HR won’t press start for workouts

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‎07-30-2020 16:47 - last edited on ‎08-04-2020 08:26 by Fitbit Moderator

‎07-30-2020 16:47 - last edited on ‎08-04-2020 08:26 by Fitbit Moderator

My Fitbit won’t allow me to press start when I want to start a workout. However, it lets me swipe and pick a goal (such as calories or time), but once it gets the “press to start” it will not. I’ve tried to reset it multiple times, removing the Fitbit from my account, rearranging the shortcut. It will do everything EXCEPT press start. Please help!

 

 

Moderator Edit: Clarified subject

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7 REPLIES 7

‎08-04-2020 08:49

‎08-04-2020 08:49

@taylorb4 Thanks for joining us! 

 

Let me help you with your Inspire HR not starting your workouts and thank you for troubleshooting this issue. There are two things that I would like to suggest. One is that you remove the exercise option you actually want to use, save and sync then add it back, save and sync and see how it behaves. If the issue persists then try clearing your tracker's data and set it up again.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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0 Votes

‎05-08-2021 07:13

In response to AlvaroFitbit

‎05-08-2021 07:13

I’m now having this same exact issue. I’ve tried rebooting it multiple times, tried removing all the exercise shortcuts and re-adding them, and I tried clearing all data. This is so frustrating that I have so many issues with this watch. I just want to be able to start and track exercise! Please help!!

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‎08-09-2021 12:33

In response to SunsetRunner

‎08-09-2021 12:33

My Inspire HR started having the same exact problem a couple of days ago. I cannot start a workout, reboot the device (via settings), or reset data (via settings). I already rebooted the device (while plugged in) several times, and I also removed it from my Fitbit profile and re-added it. What the heck?

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‎08-11-2021 11:23

In response to anon765272

‎08-11-2021 11:23

Welcome to the Fitbit Community, @anon765272.

 

Thank you for joining the thread and sharing that you're experiencing the same issue with your tracker. I understand how you are feeling and appreciate your troubleshooting efforts. If you've already tried restarting your device, I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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0 Votes

‎09-17-2021 04:14

In response to LiliyaFitbit

‎09-17-2021 04:14

My Fitbit started doing the same thing yesterday. I don’t see any real fix on this forum. What gives? 

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‎09-17-2021 04:15

‎09-17-2021 04:15

Wondering if you were able to get this fixed?

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0 Votes

‎09-17-2021 05:26

In response to Hotyogi

‎09-17-2021 05:26

The only solution offered to me was a 35% off coupon code to purchase a new one since mine was out of warranty. I'm going to continue to use mine until it's completely useless.

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