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Inspire HR won't restart

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‎12-16-2019 05:05

‎12-16-2019 05:05

After losing all function to my Inspire HR, I've tried multiple resets - I get the smiley face, but then my display shows the Fitbit symbol and YJJELIDE 001. I'm in Canada and have no clue what this word means.

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3 REPLIES 3

‎12-16-2019 07:20

‎12-16-2019 07:20

Is there a way to tag a moderator so I can get a response?

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‎12-16-2019 14:36 - last edited on ‎06-19-2024 18:07 by Fitbit Moderator

In response to Mrs.Crowe

‎12-16-2019 14:36 - last edited on ‎06-19-2024 18:07 by Fitbit Moderator

Hi @Mrs.Crowe , a warm welcome to the Community! Thank you for trying to solve the situation with the restart. 

As i didn't help you further I've contacted Support in your behalf.  You'll be receiving an Email very soon. 

Please let me know how it goes. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎12-17-2019 16:01

In response to JuanFitbit

‎12-17-2019 16:01

Hi Juan, 

Thanks for your help - the support team has contacted me and a replacement has been ordered for me. Appreciate your assistance!

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